Hi, how can we help?

If you need help with your credit report, here are some of the questions we get asked frequently to help you quickly find a solution:

  1. There’s a search on my report from a company I don’t recognise.

  2. I’ve raised a dispute, when will I hear back about it?

  3. How long do financial accounts stay on my credit report?

  4. I’ve recently repaid a debt or registered on the Electoral Roll but this hasn’t shown up on my credit report yet.

  5. Why do I need to use a credit or debit card to register if this service is free?

  6. Why hasn’t my credit report refreshed?

  7. I’ve forgotten my username or password.

  8. How can I change my password?

  9. How can I change my username?

  10. Can I access Noddle from outside the UK?

Need more help?

If you still can't find the answers you're looking for then why not check out our FAQs where you'll find a lot more helpful information.

Go to FAQs now.